Terrell T. Underwood, Licensed Dispensing Optician

Mr. Terrell Underwood began his optical career in 1961 at the American Optical Company. Shortly after beginning at American Optical as a delivery boy, he started training in the laboratory first in surfacing and then on to finishing work. In 1964 he became an apprentice dispensing optician and was licensed in 1969. He began his professional career at Milam's Opticians in 1969. In 1983 with the pending retirement of company namesake owner Homer Milam ,he elected to purchase the Conyers store. The Conyers location was operated as an independent dispensary until 1997 when his daughter, optometrist Dr. Stacy Underwood Carson, joined him and made Milam's a full-service general practice in eye care.
Born and raised in Conyers, Terrell is well-known and loved in the community.  He has seen Rockdale County go from a small town to a key figure in Metro-Atlanta commerce.  While he has allowed his business to experience some of that growth, his insistence on small town, his private owned, personal service is steadfast.  Terrell enjoys NASCAR,  classic cars,  boating, and loading up his dog and family to spend weekends at his property on lake Oconee.

Terri Johnson & Murphy, Front Office Coordinator and Security

Terri joined the Milam's staff in June of 2016. She puts her years of customer service experience to work as our front office coordinator. Murphy joined the Milam's family in March of 2019. Among his duties as Milam's mascot and head of security, he greets our patients and helps throughout the office as needed.

When not at Milam's, Terri enjoys watching the Georgia Bulldogs, spending time with her eight grandchildren, two grand children and just hanging out with Murphy.

Sharon Kelley

Sharon Kelley  joined Milam's Community Eyecare in August 2023.  She has worked in all aspects of the optical field for 30 years.

Sharon graduated from Meadowcreek High School in 1989.  She has lived in the area for 25 years and enjoys giving back to the local community her children grew up in. 

In her free time, Sharon enjoys spending time with her children Baylee and Kayla and loves to curl up with a good book at night.

Crystal Welch, Ophthalmic Customer Care Specialist

Crystal joined Milam's in 2018. She is our insurance specialist , optical associate and  ophthalmic technician.  If Crystal can't help you, then no one can!  In her free time Crystal   enjoys spending time with her two children and three dogs.                                                 
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Diana Segrest, Office Manager
A lifelong friend of Dr. Carson and family, Diana became Office Manager at Milam's for the second time in July 2016 - leaving the first time in 2003 to raise a family. Growing up in the community and having previously worked for Milam's, she was instrumental in cultivating and is now dedicated to maintaining the level of patient and customer care that has always been a trademark of Milam's.